Over the last fifteen years Extensive has built up a reputation for the delivery of highly professional services to specifiers, suppliers, installers and users of natural and artificial stone and ceramics. Our Care and Restoration Programmes have transformed actual or potential disasters into great successes.

Stone and ceramic materials, with their natural beauty and durability, have been used for centuries on flooring, walls and staircases in buildings all over the world. These days such quality finishes represent a considerable investment. But without the right care and maintenance, these materials can lose their natural lustre and vitality.

Working with Extensive at the early stages of your project will help to ensure that you avoid the many pitfalls associated with using stone and ceramics. Prevention is always better than cure, so we help our clients to select appropriate materials and finishes, provide advice on future care and maintenance requirements and carry out the necessary work to protect the surface.

Where the surface has been damaged, we can offer an appropriate restoration programme using our own specialist team. If required, Extensive will also provide specific advice and training on the best maintenance programme to help keep the surface in good condition. Our experience includes providing advice and undertaking projects on behalf of clients ranging from Rolls Royce, the National Gallery, McLaren, Bloomberg and HSBC to leading firms of architects such as Foster and Partners.

We bring our experience and specialist knowledge to every stage of our clients’ projects with the intention of helping them to protect their investment and to ensure that their vision endures.

Our services have evolved in response to our clients’ needs and now include:

• Consultancy
• Care & Restoration
• Periodic Maintenance
• Training
• Product Supply
• How We Do It

Consultancy

using the right materials is critical, so we provide information, advice and support to specifiers, their clients and suppliers to help them to select the most appropriate materials for any combination of location and use. Extensive’s consultancy helps clients to avoid common and often costly mistakes when selecting, installing and maintaining natural stone and ceramic materials. So that we remain in the forefront of knowledge regarding the treatment of stone, we regularly test new products as they become available. This enables us to undertake the most effective treatments and to recommend the most suitable maintenance products to our clients and their contractors. To read about our consultancy services in action, click here

Care & Restoration

the natural lustre and vitality of stone and ceramics can suffer rapid deterioration as a result of poor initial treatment and incorrect maintenance. Our expert team will carry out a site assessment and a series of tests on the material in question, which allows us to design a bespoke treatment programme. For new sites we recommend and carry out protection treatments to reduce the risk of problems whilst on sites that are already damaged, we specify and undertake a restoration programme, which we then follow-up with protective treatments. Once agreed with you, the Care or Restoration Programme is carried out by our own dedicated team. To read about our Care & Restoration in action, click here

Periodic Maintenance

any stone or ceramic surface needs looking after and it is vital that once an area has been restored future damage is avoided. We help you to achieve this by specifying the maintenance required, organising and carrying out comprehensive training of those responsible for routine maintenance and if necessary, undertaking periodic specialist maintenance using our own dedicated team. Typically, periodic maintenance is carried out at intervals of between one and four months. This not only maintains the appearance of the surface, but brings peace of mind to clients that future problems are much more likely to be avoided. To read about our Periodic Maintenance in action, click here

Training

it is vital that staff responsible for day-to-day maintenance understand how to look after the surface and not damage it. Extensive offers tailored training programmes to ensure that essential routine cleaning and maintenance is carried out to high standards. The training is provided by our own in-house team of specialists all of whom have direct experience of a wide range of materials, locations and products. Staff engaged in routine maintenance will learn about the most suitable products, the techniques and rates of application of these products, indicated maintenance schedules and guidance on problem identification. To read more about out Training click here

Products Supply

new treatment products for stone and ceramics are constantly emerging from manufacturers around the world. To ensure that we remain in the forefront of knowledge in this area and to bring our clients the latest intelligence on the availability and use of these products, we carry out regular new product testing programmes on a variety of materials. View examples of our Product Supply , click here

How We Do It

all our services are bespoke and the specifics of what we do depend upon the exact circumstances and materials being used. However, there are typical project sequences: